French Speaking Service Desk Analyst Level 1

As a Service Desk Analyst you will thrive in:

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

What you will bring:

• A high school diploma.
• French on a business level (working/support language).
• English on a communication level (for interviews, training, and internal communication).

… and your main advantages are:

• Experience in Service Desk, Help Desk or Customer Support roles.
• Ability to interact with customers and provide solutions.
• Windows, Office 365, and Network troubleshooting skills.

What do we offer?

• Our Partner has been delivering services from Hungary since 2001, making us a perfect choice if you’re looking for stability
• We provide a wide range of benefits, including a market-leading comprehensive private health care package
• We offer extensive self-development opportunities: our colleagues have many training possibilities for personal and professional growth
• At Our Partner there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions
• You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere
• You can seize the day with us at our company events, hobby clubs, and sporting initiatives
• An attractive compensation package