Pharmacovigilance Team Lead


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Are you a Lifescience graduate? Do you have experience in Pharmacovigilance in a Pharmaceutical industry or a Contract Research Organization? Do you have love for people management? Are you looking for an exciting challenge and lead a fast-growing team?

If you are, read on, we have a great opportunity for you to support one of the world’s most prestigious pharma companies by leading a new team. As a Team Leader, you will have the opportunity to combine your professional expertise and leadership skills by overseeing operational performance and quality of services delivered by team members within your project. You will be responsible for ensuring you meet or exceed the targeted objectives



  • Coordinate the assigned Team Members’ day-to-day operation while maintain high levels of functional expertise with respect to Customer’s processes
  • Meet Key Performance Indicators, such as Productivity, Quality and Turnaround Time related metrics, as well as other requirements and goals as defined by the Direct Line Manager through the goal setting process
  • Take ownership of all process improvement/change management initiatives by identifying opportunities for improvement and driving implementation of tangible opportunities
  • Prioritize the workload according to requests from internal and external stakeholders
  • Manage optimal utilization of the Team (work allocation, controlling leaves, holiday planning)
  • Sets and executes mitigation plans effectively for ensuring slippage-free delivery in the team
  • Cooperate with Project Leader and Delivery Manager to address escalated concerns from the team as required
  • Proactively escalate significant delivery issues as appropriate to Delivery Manager
  • Foster and maintain good business relationship with the Customer
  • Provides on-time operational report for regular client reviews
  • Participate in Recruitment Activities of new team members

Leadership responsibilities

  • Host regular Team meetings and individual one-to-one feedback sessions
  • Consciously manage the development and carrier aspirations of the associates
  • Pro-active performance management
  • Ensure that associates understand the organizational goals and unit strategy
  • Set reasonable, challenging and clear performance goals for direct reports, communicate expectations clearly, monitor performance and provide appropriate and regular feedback
  • Communicate on daily basis and motivate the team ensuring retention management (included individually initiated engagement activities on periodic bases – such as team buildings, team lunches etc)
  • Identify critical resources and create succession plans
  • Ensure the Project Team is properly trained to perform the activities defined, building stand in matrix for all activities in scope

Quality/Process integrity

  • Perform spot-check QA activity on the assigned Team Members’ output delivered
  • Ensure that all incoming task are completed appropriately according to internal and external Service Level Agreements and Schedules
  • Responsible for security (Data, People, Information) for the team


  • University degree in Lifescience with 3-4 years of experience in the pharma industry
  • Fluent English language knowledge
  • Good knowledge of Windows OS, Microsoft Office applications
  • EU work permit


  • Experience working in a multinational environment
  • Prior People Management experience


  • A career path
  • A great diversity of cultures
  • Language courses and training
  • On-site relax & gym rooms
  • Volunteering, sport and employee events

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