Polish Speaking Service Desk Analyst Level 1

As a Service Desk Analyst your main goal is:

• Troubleshoot IT related issues and handle customer requests
• Provide remote support through different channels such as telephone, email, or chat
• Support our top customers using your specific language skills

The key requirements for the role are:

• A high school diploma
• Speak English on a communication level (for interviews, training, and internal communication)
• Speak Polish on a business level (working/support language)

… and main advantages would be:

• Relevant experience in Service Desk, Help Desk or Customer Care roles
• Relevant experience in a Customer Support role
• Ability to interact with customers and provide solutions
• Basic Windows, Office 365, and Network troubleshooting skills

What do we offer?

• Our Partner has been delivering services from Hungary since 2001, making us a perfect choice if you’re looking for stability
• We provide a wide range of benefits, including a market-leading comprehensive private health care package
• We offer extensive self-development opportunities: our colleagues have many training possibilities for personal and professional growth
• At Our Partner there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions
• You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere
• You can seize the day with us at our company events, hobby clubs, and sporting initiatives
• An attractive compensation package