Realtime Communications Expert

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As a Realtime Communications Expert Your primary responsibilities are:

Provide technical support to Enterprise customers via telephone, written correspondence, or electronic service regarding problems identified in Microsoft Unified Communication products
Ability to analyze and interpret data, capture, and trace logs to resolve customer issues in live working environment
Write technical articles contributing towards product knowledge base
Improve existing systems by analyzing areas of modification with a team or individually
Identifying, and correcting network issues. Create technical specifications and best practices
Update knowledge and skills regularly through in-house and external courses

The key requirements for the role are:

Degrees: University degree in Engineering, Computer Science (or comparable education/experience)
Overall experience needed is 6+ years with 4+ years of relevant experience
Excellent knowledge of Microsoft Skype for Business/ MS Teams
Knowledge of Microsoft Teams, Cloud Voicemail and Direct Routing
Excellent knowledge of Unified communications environments with a focus on mobility and demonstrated ability to integrate these tools into existing environments. Certification and design experience in Microsoft Skype for Business and Microsoft Teams a plus
Good level of VoIP and SIP knowledge.
Experience with Audio Code devices
Knowledge of dependent IP telephony devices such as SBA’s and SBC’s
English Language Knowledge

These are some of the benefits you will enjoy:

Attractive salary & benefits
Pleasant work atmosphere: open office environment, relax rooms, cafeterias, kitchens and terraces
Job security: Our Partner guaranteed the job to all employees during pandemic
Get in the shape: 24 hours free gym facilities
Career growth opportunities: 70%+ of leadership roles fulfilled by internal promotions
Best diversity of workplace – 99 Nationalities
Opportunity to volunteer in the corporate social responsibility
Opportunity to network with 500,000 associates in the organization
Work-life balance: Home office opportunities
Learning opportunities: Internal learning programs, alliances with LinkedIn learning, Udemy and others
Be part of a real multinational team and environment (90+ nationalities)
Develop your career path and grow domain wise (vertical and horizontal opportunities for growth and rotation among different units)
Learn and develop soft and hard skills (1000+ internal training)

Location: Budapest

Jelentkezem az állásra

As a Realtime Communications Expert Your primary responsibilities are:

Provide technical support to Enterprise customers via telephone, written correspondence, or electronic service regarding problems identified in Microsoft Unified Communication products
Ability to analyze and interpret data, capture, and trace logs to resolve customer issues in live working environment
Write technical articles contributing towards product knowledge base
Improve existing systems by analyzing areas of modification with a team or individually
Identifying, and correcting network issues. Create technical specifications and best practices
Update knowledge and skills regularly through in-house and external courses

The key requirements for the role are:

Degrees: University degree in Engineering, Computer Science (or comparable education/experience)
Overall experience needed is 6+ years with 4+ years of relevant experience
Excellent knowledge of Microsoft Skype for Business/ MS Teams
Knowledge of Microsoft Teams, Cloud Voicemail and Direct Routing
Excellent knowledge of Unified communications environments with a focus on mobility and demonstrated ability to integrate these tools into existing environments. Certification and design experience in Microsoft Skype for Business and Microsoft Teams a plus
Good level of VoIP and SIP knowledge.
Experience with Audio Code devices
Knowledge of dependent IP telephony devices such as SBA’s and SBC’s
English Language Knowledge

These are some of the benefits you will enjoy:

Attractive salary & benefits
Pleasant work atmosphere: open office environment, relax rooms, cafeterias, kitchens and terraces
Job security: Our Partner guaranteed the job to all employees during pandemic
Get in the shape: 24 hours free gym facilities
Career growth opportunities: 70%+ of leadership roles fulfilled by internal promotions
Best diversity of workplace – 99 Nationalities
Opportunity to volunteer in the corporate social responsibility
Opportunity to network with 500,000 associates in the organization
Work-life balance: Home office opportunities
Learning opportunities: Internal learning programs, alliances with LinkedIn learning, Udemy and others
Be part of a real multinational team and environment (90+ nationalities)
Develop your career path and grow domain wise (vertical and horizontal opportunities for growth and rotation among different units)
Learn and develop soft and hard skills (1000+ internal training)

Location: Budapest

Jelentkezem az állásra