Senior Customer Service Representative – Portuguese Speaking (Maternity Cover)
ES-13938
Jelentkezem az állásra
Customer teams are dealing with sales support processes, account management, order taking, invoicing, cash collection, pricing, service request management and supply chain management activities.
In this role You will:
- entering customer orders and following them up
- managing customer requests and queries
- logging, assigning, tracking progress of complaints & claims from receipt to completion
- interacting with customers and stakeholders in a professional, friendly and efficient manner
- ensuring a smooth invoicing process by setting up the right vendor and master data
- coordinating the allocated portfolio (key customers)’s queries end-to-end
- maintaining our reputation by your professional and helpful attitude towards our customers
- being the face and voice of one of the largest global energy company
Requirements:
- fluency in Portuguese, Spanish is an advantage
- good level of English language knowledge
- customer oriented approach
- flexible, motivated personality
- being open to challenges and willing to learn complex systems and processes
- 2+ years of experience in the field of Customer Service or in SSC environment
Our partner provides the following environment & benefits to you:
- A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued
- Possibility to join our social communities and networks
- Chill-out and collaboration spaces in a stylish office environment
- Learning opportunities, other development opportunities to craft your career path
- Different bonus opportunities based on performance, wide range of cafeteria elements
- Life & health insurance, medical care package
- Company laptop
- Phone for private usage
- Opportunity to work from home: up to 2 days / week based on team agreement
Location: Budapest
Jelentkezem az állásra
|
Senior Customer Service Representative – Portuguese Speaking (Maternity Cover)ES-13938Jelentkezem az állásra
Customer teams are dealing with sales support processes, account management, order taking, invoicing, cash collection, pricing, service request management and supply chain management activities.
In this role You will:
Requirements:
Our partner provides the following environment & benefits to you:
Location: Budapest
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