SharePoint Infrastructure Support Admin L3

ES-13737

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We are looking for IT Professionals to our prestigious, multinational partner company.

The company is working with a wide range of technologies and programming languages, such as Spring Boot, Hibernate, .NET, SharePoint, C++, C#, Java, RPG, AS400, Oracle, Angular, React and Jest.

Location:  Budapest

You’ll be responsible for:

Provide SharePoint Administration (Level 3) Services for the SharePoint 2016 On-premise servers and L3 support for Office 365 services: Sharepoint Online, OneDrive4Business and MS Teams

Area of responsibility 1: Server and farm Management

  • Monitor the health of Sharepoint farms
  • Patch upgrade Sharepoint farm and third-party software
  • Restore Sharepoint farms during disaster recovery situation
  • Troubleshooting issues in the case of server down situation
  • Solving complex issues through PowerShell scripting if required
  • Automate infra tasks when required

Area of responsibility 2: IT Process & ticket handling

  • Handling tickets from end users and able to follow ticket handling procedures and meet defined OLA’s and SLA’s
  • Root cause analysis in case of complex issues
  • Follow ITIL process to deploy changes to different environments

Area of responsibility 3: Collaboration  & Communication

  • Effectively collaborate with multiples  teams and get required input to solve customer tickets
  • Continually update customer about the progress of ticket and avoid customer escalations
  • Participation and coordination in agile meetings

Requirements:

  • Degrees: BSc or MSc degree
  • IT skills (in details with required levels):
    • Strong Knowledge on SharePoint on premise environment SharePoint 2016 and SharePoint 2019 versions 6+ years
    • Strong understanding PowerShell /PnP scripting knowledge
    • Intermediate level of understanding on Windows OS , IIS , SQL & Networking
    • Intermediate knowledge on Office 365 tools ex: Sharepoint Online , Onedrive4business , MS Team
  • Fluent English
  • Excellent analytical thinking skills

What the company offers:

  • Competitive salary package and benefits
  • Language courses and training
  • Global working environment
  • On-site relax & gym rooms, different events
  • Remote work and home office opportunities

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