German Speaking Service Desk Analyst Level 1


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As a Service Desk Analyst your main goal is:

  • Troubleshoot IT related issues and handle customer requests
  • Provide remote support through different channels such as telephone, email, or chat
  • Support our top customers using your specific language skills

The key requirements for the role are:

  • A high school diploma
  • Speak English on a communication level (for interviews, training, and internal communication)
  • Speak Polish on a business level (working/support language)

… and main advantages would be:

  • Relevant experience in Service Desk, Help Desk or Customer Care roles
  • Relevant experience in a Customer Support role
  • Ability to interact with customers and provide solutions
  • Basic Windows, Office 365, and Network troubleshooting skills

What do we offer?

  • Our Partner has been delivering services from Hungary since 2001, making us a perfect choice if you’re looking for stability
  • We provide a wide range of benefits, including a market-leading comprehensive private health care package
  • We offer extensive self-development opportunities: our colleagues have many training possibilities for personal and professional growth
  • At Our Partner there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions
  • You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere
  • You can seize the day with us at our company events, hobby clubs, and sporting initiatives
  • An attractive compensation package

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