Logistics Co-ordinator

We are now seeking to appoint a Logistics Co-ordinator (Customer Service – English and French) for our Client’s office in Dunaharaszti. Logistics team manages the supply of products manufactured worldwide to global customers.

Tasks & Responsibilities

• Handle customer inquiries regarding part supply
• Liaise with the commercial office for price offers
• Handle customer orders, by raising sales orders and by coordinating with procurement / suppliers
• Correspond with customers regarding details of the purchase
• Analyse schedules, identify problems and resolve them while coordinating with the customer/supplier
• Coordinate with the warehouse
• Control the unique product incoming
• Liaise with Quality dept. for handling claims and quality inquiries
• Review customer increases and decreases, handle situation, make early warning and escalation if necessary
• Prepare the obsolescence claims towards customers
• Maintain a continuous contact with finance department for payment and credit note issues
• Participate in system developments and process improvements
• Early warning of critical situation
• Create reports and analyses

Requirements

• Around 1-2 years’ experience in the field of customer service (international manufacturing or logistics background preferred)
• Post-secondary education either as an OKJ or College / University
• Fluency in English and French
• Good IT skills, preferably using MS Office (especially Excel and Word)
• High level of customer service orientation and deep knowledge and understanding of satisfying customers’ needs
• High level of flexibility and accuracy
• Result-driven and performance-oriented personality
• Excellent organizational and communicational skills
• Excellent organizational and communicational skills
• Automotive experience is a plus
• Ability to start immediately is a big advantage